❓ Frequently Asked Questions (FAQ)

Welcome to the Kitchen Uncommon FAQ Center. Below you'll find answers to the most common questions about our custom pet kitchen linens.

📌 General Questions

We specialize in personalized pet portrait kitchen items including napkins, aprons, and tablecloths, crafted with care and creativity.

During checkout, you can upload a photo of your pet and enter any customization notes. We’ll handle the rest!

Our products are made from premium cotton and polyester blends for comfort, durability, and vivid color printing.

Yes! We offer several layout options, and our team will contact you if additional adjustments are needed.

Each product includes detailed sizing info on its product page. For special requests, contact us directly.

Processing takes 1–3 business days. Delivery within the USA takes around 7 business days, and Europe around 15.

Yes! We ship worldwide. Shipping costs and delivery times vary by destination.

Once your order ships, you'll receive a tracking number by email within 48 hours.

Please contact us immediately. If the order hasn't shipped, we can update it. Otherwise, redelivery fees may apply.

Yes, though some carriers have limitations. If you’re unsure, please email us before placing your order.

We accept returns within 30 days for non-customized items. Customized items are final sale unless damaged or defective.

Email us at kitchenuncommonstore@gmail.com with your order number and reason for return.

You can cancel within 6 hours of purchase. Once processing begins, cancellations may not be possible.

If the error was on our side, we’ll remake it free of charge. Please email a photo of the issue for review.

As our products are custom-made, we currently do not offer exchanges unless the item arrives damaged or defective.

Email us at kitchenuncommonstore@gmail.com or call +1 772-776-7223. We respond within 24 hours.

We are available Monday–Friday, 9 AM–6 PM EST. Emails sent on weekends will be answered the next business day.

Yes! You can add a gift message at checkout. Gift wrapping is available upon request.

Machine wash cold with mild detergent. Tumble dry low. Avoid bleach or high-heat drying.

Yes, we accept bulk requests. Please email us with your needs, and we’ll provide custom pricing and support.

Reach out to our support team—we’re happy to help!