Return & Refund Policy

Thank you for shopping with Kitchen Uncommon! We hope you love your custom kitchen items. If you’re not completely satisfied, we’re here to help.

📅 30-Day Return Window

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

✅ Eligibility for Returns

To be eligible, your item must be:

In the same condition you received it
Unworn or unused
With tags
In its original packaging
Accompanied by a receipt or proof of purchase

📦 How to Start a Return

To begin a return, please contact us at kitchenuncommonstore@gmail.com.
Returns must be sent to:

Kitchen Uncommon, LLC
3013 S MERIDIAN ST,
TALLAHASSEE, FL 32301
Phone: +1 772-776-7223

We’ll provide a return shipping label and instructions once your return is approved.
Important: Items returned without prior approval will not be accepted.

🛠️ Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us right away at kitchenuncommonstore@gmail.com so we can make it right.

🚫 Non-Returnable Items

Some items are not eligible for return, including:

Custom products (such as personalized items)
Sale items or gift cards
Perishable goods (e.g., food, plants)
Personal care items (e.g., beauty products)
Hazardous materials, flammable liquids, or gases

If you’re unsure, reach out to us for clarification.

🔄 Exchanges

Need something else? The fastest way is to return your item and place a new order once your return is accepted.

🇪🇺 EU 14-Day Cooling Off Period

If your order was shipped to the European Union, you may cancel or return it within 14 days, no questions asked. Returned items must still be:

In original condition
Unused, with tags and packaging
Accompanied by proof of purchase

💳 Refunds

We’ll notify you once we receive and inspect your return. If approved, a refund will be issued to your original payment method within 10 business days.

Please allow additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since approval and you haven’t received your refund, please email us at kitchenuncommonstore@gmail.com.